Privacy Policy

1. Information We Collect

We collect information to provide better services. This includes:

Information You Provide

• Contact details (name, email, phone number)
• Company information for business inquiries
• Messages and feedback submitted through forms
• Project requirements and specifications

Information Collected Automatically

• Device information (browser type, operating system)
• IP address and approximate location
• Pages visited and interaction patterns
• Referral sources and search terms

2. How We Use Your Information

We use your information for the following purposes:

• Service Delivery: To respond to inquiries, provide consultations, and deliver our web development, data solutions, and AI services
• Communication: To send project updates, respond to questions, and provide customer support
• Improvement: To analyze website performance, understand user needs, and enhance our services
• Marketing: To send newsletters and updates about our services (only with your explicit consent)
• Legal Compliance: To fulfill legal obligations and protect our rights

3. Legal Basis for Processing

We process your personal data based on:

• Consent: When you opt-in to receive marketing communications
• Contract: When necessary to fulfill our service agreements
• Legitimate Interest: To improve our services and ensure security
• Legal Obligation: When required by law

4. Data Sharing

We do not sell your personal information. We may share data with:

• Service Providers: Trusted partners who assist in hosting, analytics, and communication (e.g., Google Analytics, cloud providers)
• Legal Authorities: When required by law or to protect our legal rights
• Business Partners: Only with your consent and under confidentiality agreements

All third parties are required to handle your data securely and in accordance with applicable laws.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences
• Analyze website traffic and usage patterns
• Improve site functionality and performance

You can manage cookie preferences through your browser settings. For more details, please see our Cookie Policy.

6. Data Retention

We retain your personal information only for as long as necessary to:

• Fulfill the purposes outlined in this policy
• Comply with legal and regulatory requirements
• Resolve disputes and enforce agreements

When data is no longer needed, we securely delete or anonymize it.

7. Your Rights

Under applicable data protection laws, you have the right to:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request removal of your personal data
• Portability: Receive your data in a portable format
• Objection: Object to certain processing activities
• Withdraw Consent: Revoke consent at any time for consent-based processing

To exercise these rights, please contact us using the details below. We will respond within 30 days.

8. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

• Encrypted data transmission (SSL/TLS)
• Secure data storage with access controls
• Regular security assessments
• Employee training on data protection

While we strive to protect your information, no method of transmission over the internet is 100% secure. We encourage you to use strong passwords and protect your account credentials.

9. International Data Transfers

Your information may be processed on servers located outside your country. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your privacy rights.

10. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of these third-party websites. We encourage you to review their privacy policies before providing any personal information.

11. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us immediately.

12. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting a notice on our website. Your continued use of our services after such changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us:

• Email: privacy@tivers.com
• LINE: @tivers